Meet The Experts

Principal | Senior VP | Office

Gary Albrecht

“By working in office real estate, I am able to interact with a diverse group of people and help find solutions to their challenges.”

Gary is a West Michigan native and highly experienced commercial real estate professional. He appreciates the unique culture within the market, the entrepreneurial spirit and work ethic that is intricately a part of our city. Gary has an extensive background in commercial real estate, allowing him to provide valuable market insights and keep an active pulse on the market. With expert knowledge in his office specialty, Gary takes a research-based approach to solve a variety of problems for his clients, to efficiently deliver results.

Research Analyst

Blake Bruursema

Blake was recently hired by Advantage Commercial Real Estate as a Research Intern. He assists our research department in providing strategic support to each of our advisors and specialty teams. He gathers data and analyzes market specific trends that directly impact our clients.
Senior Vice President | Retail

Earl Clemens

Earl has lived in West Michigan for over 43 years. His early career in the retail world equipped him to step into brokerage in 1980. Throughout his career he has played a pivotal role in bringing major retailers and restaurants to West Michigan.

He specifically works with national-level retail clients, representing them throughout the state and country. His specializes in tenant site selection, providing his market knowledge of major retail corridors and bringing his unique insight into the situation.

With over 42 years of brokerage experience, Earl regularly studies the market for his prospects and clients, helping inform their real estate decisions.

Principal | CEO | Broker | Industrial

John Kuiper, SIOR, CCIM

“I enjoy working in industrial real estate because West Michigan manufacturers create cutting-edge projects.”

For John, West Michigan has always been home. He is inspired by the unique individuals who have helped craft our city into something special. John is a seasoned real estate professional with over 22 years of experience. He sets the bar high within the commercial real estate community. John’s unique abilities include providing clear and simple recommendations on complex situations, understanding the client’s true needs, simple communications with large corporations, and ultimately treating each situation as if his personal funds were involved.

Accountant

Michelle Mixon

With over 22 years of corporate accounting experience, Michelle has strong analytical skills with a proven record of analyzing financial statements. Her past experiences through her senior accounting, accounts receivable, and staff accountant roles have given her the necessary skills to provide services to our advisors and clients in the brokerage and property management categories.

She strategically works alongside of our Director of Property Management to ensure that portfolios are being positioned in a way that helps them best serve the wide variety of clients they serve.

Principal | Senior VP | Investment

David Rapp

“I love working in the Investment Group because it allows me to work on a variety of commercial real estate transactions that are all different in many ways.”

Dave has been engaged in the commercial real estate industry for over 20 years. During Dave’s professional career he has been involved in many aspects of commercial and residential real estate, as well as land acquisition and development. He has practiced real estate in several major markets throughout the United States and has worked directly for several large publicly traded companies in a real estate capacity. Having represented both buyers and sellers in private and public companies Dave has been exposed to pretty much every real estate scenario. He has worked with local, regional, and national developers and investors.

Principal | Senior VP | Investment

Duke Suwyn, SIOR, CCIM

“My investment specialty gives me the opportunity to work with many different players to create successful projects and really good investments.”

Duke is intricately a part of West Michigan and has been involved in some of the most prominent projects throughout the region during his career. The innovation, creativity, tenacity and overall work ethic of the community and area businesses is just one of the many reasons he loves West Michigan. Duke’s expansive skillset has allowed him to play a role in many commercial real estate specialties over the past twenty years. He values each of his client’s unique characteristics and individual goals. Duke is truly passionate about making his clients dreams become realities.

Associate | Industrial

Lane Wells

“I enjoy working in the industrial real estate market because it allows me to have a hands-on approach to solving our clients manufacturing and warehouse/distribution needs.”

After moving here for college, Lane knew he wanted to stay in West Michigan because of the unique opportunities and substantial growth throughout the region. Lane currently serves a dual role as a Marketing Specialist and Advisor. He strategically creates marketing materials, serves as a client liaison, and delivers exceptional support for clients and the community. As an advisor, Lane provides real estate solutions to a variety of clients throughout West Michigan, analyzing necessary data and statistics to guide his clients through a seamless experience.

Managing Principal | Senior VP | Retail

Mark Ansara

“I enjoy working in retail, as it has allowed me to serve a variety of business owners.”

Mark believes Grand Rapids is the best place to raise a family and grow roots in the community. He works with local and national retailers, and landlords, specifically within their acquisition of retail and restaurant space. Additionally, he serves in a leadership role as the Managing Principal. Mark enjoys the challenge of starting a business and making local decisions to service our clients and community. He takes great pride in creating our brand and partnering with local companies to help bring that to fruition. Mark plays an active role in strategy, vision, management, and initiatives within the company.

Research Analyst

Janie Buchanan

For Janie, tracking real estate trends has always been fascinating. Having worked in title work for most of her early career, her experience and in-depth analysis of property data has helped propel her into a research role in the commercial real estate industry.

Janie focuses on effectively communicating real estate market trends to both clients and advisors, as she regularly keeps a pulse on the local, regional, and national markets. As a research analyst Janie closely evaluates current statistics, prepares quarterly market trends and helps demonstrate what numbers and trends mean for the Advantage Commercial Real Estate clients.

Janie works alongside the research team in preparing and producing research related projects to our industrial, retail, office, and investment teams.

Research Intern

Ethan Getchell

Ethan’s experience in real estate development, project management and construction makes him the perfect addition to the company. Ethan works with the research department to gather market data and assist in the management of the company’s CRM. He will also work closely with our advisors helping provide valuable information to clients that will help inform their real estate decisions.
Executive Assistant | Industrial

Cheryl Lindgren

“I enjoy working with clients one-on-one and helping them through the process of buying, selling, or leasing industrial real estate.”

Cheryl moved to West Michigan in 2004 and immediately grew an appreciation for the local community and all it has to offer. For fifteen years, she has been intricately involved in the commercial real estate market within West Michigan and enjoys playing an essential role in helping clients achieve success. In her role as Executive Assistant to John Kuiper, Cheryl strategically tailors her support to meet each clients’ unique needs. Her role is centered around clients and the community, through daily, administrative support, organization and strategy, office management, listing agreement execution, closing coordination, scheduling meetings, and serving as a client liaison.

Principal | Senior VP | Retail

Mike Murray, CCIM

“In retail, I get to work with a wide variety of businesses bringing entertainment, fun, and overall economy growth to our local market.”

Mike has always appreciated the diverse economy, and philanthropic families that are actively involved in the overall well-being of the West Michigan community. Mike serves his retail clients with honesty, full transparency, and unique deliverables to help them be successful in their real estate goals. He has spent his career serving developers, landlords, sellers, retailers, and restaurants, helping them thrive in the local market. Mike represents some of the biggest names in retail, including Blaze Pizza, AutoZone, Taco Bell, Hungry Howie’s Pizza, Culver’s and Jimmy John’s.

Marketing Specialist

Callie Simon

“I love the opportunity I get to tell unique stories about our clients, community, and advisors through my marketing role.”

West Michigan has played a vital role in Callie’s view of community, creativity, and innovation. The unique diversity of talent, knowledge, and ambition is one of the main reasons Callie chose to call West Michigan home. Her entire career has been in commercial real estate, working in various markets throughout the state. In her role, Callie provides strategic marketing support to the retail and office advisors, as well as the creation and implementation of company branding, events and digital strategies through email marketing, advertising, social media, SEO, and analytics.

Principal | Senior VP | Industrial

Tim VanNoord, SIOR

“I love industrial real estate because it’s fascinating to see the businesses that operate within the space.”

Tim has a rich background in commercial real estate, working in the major markets of Boston, Chicago, Los Angeles, and Beijing, China. Now living in West Michigan, he has a unique love for the area, quality of life, and the overall culture. Through his industrial specialty, Tim creates unique value for warehousing, distribution and manufacturing related companies. For Tim, serving his industrial clients involves understanding global trade, commodity prices, labor analytics and other factors that play into helping companies make informed and creative real estate decisions.

Principal | Senior VP | Industrial

Trent Wieringa, SIOR

“I enjoy industrial real estate because West Michigan is home to a diverse skilled labor force. It never ceases to amaze me what is manufactured here in our hometown.”

Having spent his entire life living and working in West Michigan, Trent’s enthusiastic attitude and work ethic is ideal for identifying client’s needs and skillfully guiding theme towards success in their real estate goals. His insight as an industrial advisor is unique. With a client-first approach, Trent customizes his suggestions, insight, expertise, and knowledge of the market to each individual and business he serves. He has always had a strong ability to develop relationships quickly and adapt to any situation.

Director of Property Management

Shaun Biel

“I chose property management as a career because I am passionate about maximizing the value and profitability of real estate.”

Shaun has 30+ years of real estate experience in the West Michigan market. His leadership, collaborative, and critical thinking skills are an asset to our Property Management division.

His previous roles in private and corporate real estate have given him experience in the management and development of commercial buildings, allowing him to guide our advisors and clients in identifying and implementing operational efficiencies that deliver value to their properties.

Currently, Shaun serves as the Director of Property Management at Advantage Commercial Real Estate. He leads the management team, directs the capital improvement projects, oversees the maintenance at the properties we manage, and manages the financial reporting to our clients.

Marketing Specialist

Natalie Burns

“Through my marketing role, I get to help paint the picture of what a property or building could be, and seeing that come to fruition.”

For Natalie, commercial real estate holds so much significance. The entrepreneurial spirit within the community is what inspires her, and she enjoys seeing the changing landscape of West Michigan. In her role, Natalie is intricately involved in the creation and implementation of marketing materials. Her extensive graphic design skills allow her to customize each project according to the client’s needs. She provides marketing support for the investment team, manages the strategy of marketing materials for the company, executes strategy for property signage and manages website integration.

Lead Maintenance Technician

Roger Haveman

West Michigan has always been home for Roger. He appreciates the diversity and opportunities that the market offers. By living and working in Grand Rapids, Roger is able to play a small part in what makes the area great.
Roger is well-versed in all things maintenance. His extensive background in facilities management has given him the necessary experience to service our property management clientele with excellence.
As the lead maintenance technician, Roger works alongside the property management team to ensure that all maintenance requests are completed correctly and in a timely fashion.
Roger delivers the highest level of service through responsive, consistent, positive and professional interactions with team members, tenants, owners, and clients.
Principal | Senior VP | Industrial

Steve Marcusse, SIOR, CCIM

“I’m drawn to industrial real estate because I love the behind the scenes look at how so many products we take for granted in our daily lives are manufactured and transported.”

Steve has been blessed to work with many of West Michigan’s hard working, common sense, straightforward and honest business owners. Steve’s market knowledge allows him to generate creative solutions for area business owners and developers. With eighteen years of industrial real estate experience, Steve has the tools to solve complex situations, provide accurate market insights, and ultimately create value for his clients. Over his career, Steve has served his clients in over 1,000 transactions worth nearly $1 billion and totaling over 17,000,000 square feet.

Executive Assistant | Investment

Paula Nichols

“I enjoy working alongside of the talented team of individuals at Advantage, working cohesively to assist our clients in the challenging field of commercial real estate.”

Paula’s desire to inspire and help others is one of the many reasons she became involved in commercial real estate. Through Paula’s work, she is able to help businesses succeed and create lasting experiences for the West Michigan community. Her extensive background in commercial real estate allows her to provide superior client customer service, coordination of real estate closings, sale/ lease comparable data, property tax, township zoning, multi-project management, and regional data to clients looking to place their roots in West Michigan. She is the Executive Assistant to Duke Suwyn.

Marketing Specialist | Industrial

Cody Smith

“I enjoy marketing because I love being able to exercise my creativity to better serve our clients.”

After attending Grand Valley State University, Cody chose to stay in West Michigan because of the people. He also enjoys the variety of activities the area offers including a short drive to downtown Grand Rapids or a quick trip to visit Lake Michigan.

In his role at Advantage Commercial Real Estate, Cody provides marketing services to the industrial team and their respective clients. He handles the creation and implementation of property flyers, brochures, site selection tour books and listing platforms. He is responsible for ensuring that the various deliverables meet client expectations.

Principal | Senior VP | Investment

Michael Visser

“Through my career in investment real estate, I have thoroughly enjoyed building relationships with investors from all walks of life and different paths to success.”

Michael is regularly impacted by the work ethic, sense of community over individual success, significant untapped potential, and economic diversity within West Michigan. Based on his vast knowledge of the local market, he can serve a variety of investors with different paths to success. His skill set allows him to directly tailor his services to match each personality and specific goals. Michael’s specific niche is transaction closing, creating custom due diligence plans, 1031 exchanges, assisting clients through their various financing situations, and providing a detailed valuation analysis.

Principal | Senior VP | Office

Gary Albrecht

“By working in office real estate, I am able to interact with a diverse group of people and help find solutions to their challenges.”

Gary is a West Michigan native and highly experienced commercial real estate professional. He appreciates the unique culture within the market, the entrepreneurial spirit and work ethic that is intricately a part of our city. Gary has an extensive background in commercial real estate, allowing him to provide valuable market insights and keep an active pulse on the market. With expert knowledge in his office specialty, Gary takes a research-based approach to solve a variety of problems for his clients, to efficiently deliver results.

Managing Principal | Senior VP | Retail

Mark Ansara

“I enjoy working in retail, as it has allowed me to serve a variety of business owners.”

Mark believes Grand Rapids is the best place to raise a family and grow roots in the community. He works with local and national retailers, and landlords, specifically within their acquisition of retail and restaurant space. Additionally, he serves in a leadership role as the Managing Principal. Mark enjoys the challenge of starting a business and making local decisions to service our clients and community. He takes great pride in creating our brand and partnering with local companies to help bring that to fruition. Mark plays an active role in strategy, vision, management, and initiatives within the company.

Director of Property Management

Shaun Biel

“I chose property management as a career because I am passionate about maximizing the value and profitability of real estate.”

Shaun has 30+ years of real estate experience in the West Michigan market. His leadership, collaborative, and critical thinking skills are an asset to our Property Management division.

His previous roles in private and corporate real estate have given him experience in the management and development of commercial buildings, allowing him to guide our advisors and clients in identifying and implementing operational efficiencies that deliver value to their properties.

Currently, Shaun serves as the Director of Property Management at Advantage Commercial Real Estate. He leads the management team, directs the capital improvement projects, oversees the maintenance at the properties we manage, and manages the financial reporting to our clients.

Research Analyst

Blake Bruursema

Blake was recently hired by Advantage Commercial Real Estate as a Research Intern. He assists our research department in providing strategic support to each of our advisors and specialty teams. He gathers data and analyzes market specific trends that directly impact our clients.
Research Analyst

Janie Buchanan

For Janie, tracking real estate trends has always been fascinating. Having worked in title work for most of her early career, her experience and in-depth analysis of property data has helped propel her into a research role in the commercial real estate industry.

Janie focuses on effectively communicating real estate market trends to both clients and advisors, as she regularly keeps a pulse on the local, regional, and national markets. As a research analyst Janie closely evaluates current statistics, prepares quarterly market trends and helps demonstrate what numbers and trends mean for the Advantage Commercial Real Estate clients.

Janie works alongside the research team in preparing and producing research related projects to our industrial, retail, office, and investment teams.

Marketing Specialist

Natalie Burns

“Through my marketing role, I get to help paint the picture of what a property or building could be, and seeing that come to fruition.”

For Natalie, commercial real estate holds so much significance. The entrepreneurial spirit within the community is what inspires her, and she enjoys seeing the changing landscape of West Michigan. In her role, Natalie is intricately involved in the creation and implementation of marketing materials. Her extensive graphic design skills allow her to customize each project according to the client’s needs. She provides marketing support for the investment team, manages the strategy of marketing materials for the company, executes strategy for property signage and manages website integration.

Senior Vice President | Retail

Earl Clemens

Earl has lived in West Michigan for over 43 years. His early career in the retail world equipped him to step into brokerage in 1980. Throughout his career he has played a pivotal role in bringing major retailers and restaurants to West Michigan.

He specifically works with national-level retail clients, representing them throughout the state and country. His specializes in tenant site selection, providing his market knowledge of major retail corridors and bringing his unique insight into the situation.

With over 42 years of brokerage experience, Earl regularly studies the market for his prospects and clients, helping inform their real estate decisions.

Research Intern

Ethan Getchell

Ethan’s experience in real estate development, project management and construction makes him the perfect addition to the company. Ethan works with the research department to gather market data and assist in the management of the company’s CRM. He will also work closely with our advisors helping provide valuable information to clients that will help inform their real estate decisions.
Lead Maintenance Technician

Roger Haveman

West Michigan has always been home for Roger. He appreciates the diversity and opportunities that the market offers. By living and working in Grand Rapids, Roger is able to play a small part in what makes the area great.
Roger is well-versed in all things maintenance. His extensive background in facilities management has given him the necessary experience to service our property management clientele with excellence.
As the lead maintenance technician, Roger works alongside the property management team to ensure that all maintenance requests are completed correctly and in a timely fashion.
Roger delivers the highest level of service through responsive, consistent, positive and professional interactions with team members, tenants, owners, and clients.
Principal | CEO | Broker | Industrial

John Kuiper, SIOR, CCIM

“I enjoy working in industrial real estate because West Michigan manufacturers create cutting-edge projects.”

For John, West Michigan has always been home. He is inspired by the unique individuals who have helped craft our city into something special. John is a seasoned real estate professional with over 22 years of experience. He sets the bar high within the commercial real estate community. John’s unique abilities include providing clear and simple recommendations on complex situations, understanding the client’s true needs, simple communications with large corporations, and ultimately treating each situation as if his personal funds were involved.

Executive Assistant | Industrial

Cheryl Lindgren

“I enjoy working with clients one-on-one and helping them through the process of buying, selling, or leasing industrial real estate.”

Cheryl moved to West Michigan in 2004 and immediately grew an appreciation for the local community and all it has to offer. For fifteen years, she has been intricately involved in the commercial real estate market within West Michigan and enjoys playing an essential role in helping clients achieve success. In her role as Executive Assistant to John Kuiper, Cheryl strategically tailors her support to meet each clients’ unique needs. Her role is centered around clients and the community, through daily, administrative support, organization and strategy, office management, listing agreement execution, closing coordination, scheduling meetings, and serving as a client liaison.

Principal | Senior VP | Industrial

Steve Marcusse, SIOR, CCIM

“I’m drawn to industrial real estate because I love the behind the scenes look at how so many products we take for granted in our daily lives are manufactured and transported.”

Steve has been blessed to work with many of West Michigan’s hard working, common sense, straightforward and honest business owners. Steve’s market knowledge allows him to generate creative solutions for area business owners and developers. With eighteen years of industrial real estate experience, Steve has the tools to solve complex situations, provide accurate market insights, and ultimately create value for his clients. Over his career, Steve has served his clients in over 1,000 transactions worth nearly $1 billion and totaling over 17,000,000 square feet.

Accountant

Michelle Mixon

With over 22 years of corporate accounting experience, Michelle has strong analytical skills with a proven record of analyzing financial statements. Her past experiences through her senior accounting, accounts receivable, and staff accountant roles have given her the necessary skills to provide services to our advisors and clients in the brokerage and property management categories.

She strategically works alongside of our Director of Property Management to ensure that portfolios are being positioned in a way that helps them best serve the wide variety of clients they serve.

Principal | Senior VP | Retail

Mike Murray, CCIM

“In retail, I get to work with a wide variety of businesses bringing entertainment, fun, and overall economy growth to our local market.”

Mike has always appreciated the diverse economy, and philanthropic families that are actively involved in the overall well-being of the West Michigan community. Mike serves his retail clients with honesty, full transparency, and unique deliverables to help them be successful in their real estate goals. He has spent his career serving developers, landlords, sellers, retailers, and restaurants, helping them thrive in the local market. Mike represents some of the biggest names in retail, including Blaze Pizza, AutoZone, Taco Bell, Hungry Howie’s Pizza, Culver’s and Jimmy John’s.

Executive Assistant | Investment

Paula Nichols

“I enjoy working alongside of the talented team of individuals at Advantage, working cohesively to assist our clients in the challenging field of commercial real estate.”

Paula’s desire to inspire and help others is one of the many reasons she became involved in commercial real estate. Through Paula’s work, she is able to help businesses succeed and create lasting experiences for the West Michigan community. Her extensive background in commercial real estate allows her to provide superior client customer service, coordination of real estate closings, sale/ lease comparable data, property tax, township zoning, multi-project management, and regional data to clients looking to place their roots in West Michigan. She is the Executive Assistant to Duke Suwyn.

Principal | Senior VP | Investment

David Rapp

“I love working in the Investment Group because it allows me to work on a variety of commercial real estate transactions that are all different in many ways.”

Dave has been engaged in the commercial real estate industry for over 20 years. During Dave’s professional career he has been involved in many aspects of commercial and residential real estate, as well as land acquisition and development. He has practiced real estate in several major markets throughout the United States and has worked directly for several large publicly traded companies in a real estate capacity. Having represented both buyers and sellers in private and public companies Dave has been exposed to pretty much every real estate scenario. He has worked with local, regional, and national developers and investors.

Marketing Specialist

Callie Simon

“I love the opportunity I get to tell unique stories about our clients, community, and advisors through my marketing role.”

West Michigan has played a vital role in Callie’s view of community, creativity, and innovation. The unique diversity of talent, knowledge, and ambition is one of the main reasons Callie chose to call West Michigan home. Her entire career has been in commercial real estate, working in various markets throughout the state. In her role, Callie provides strategic marketing support to the retail and office advisors, as well as the creation and implementation of company branding, events and digital strategies through email marketing, advertising, social media, SEO, and analytics.

Marketing Specialist | Industrial

Cody Smith

“I enjoy marketing because I love being able to exercise my creativity to better serve our clients.”

After attending Grand Valley State University, Cody chose to stay in West Michigan because of the people. He also enjoys the variety of activities the area offers including a short drive to downtown Grand Rapids or a quick trip to visit Lake Michigan.

In his role at Advantage Commercial Real Estate, Cody provides marketing services to the industrial team and their respective clients. He handles the creation and implementation of property flyers, brochures, site selection tour books and listing platforms. He is responsible for ensuring that the various deliverables meet client expectations.

Principal | Senior VP | Investment

Duke Suwyn, SIOR, CCIM

“My investment specialty gives me the opportunity to work with many different players to create successful projects and really good investments.”

Duke is intricately a part of West Michigan and has been involved in some of the most prominent projects throughout the region during his career. The innovation, creativity, tenacity and overall work ethic of the community and area businesses is just one of the many reasons he loves West Michigan. Duke’s expansive skillset has allowed him to play a role in many commercial real estate specialties over the past twenty years. He values each of his client’s unique characteristics and individual goals. Duke is truly passionate about making his clients dreams become realities.

Principal | Senior VP | Industrial

Tim VanNoord

“I love industrial real estate because it’s fascinating to see the businesses that operate within the space.”

Tim has a rich background in commercial real estate, working in the major markets of Boston, Chicago, Los Angeles, and Beijing, China. Now living in West Michigan, he has a unique love for the area, quality of life, and the overall culture. Through his industrial specialty, Tim creates unique value for warehousing, distribution and manufacturing related companies. For Tim, serving his industrial clients involves understanding global trade, commodity prices, labor analytics and other factors that play into helping companies make informed and creative real estate decisions.

Principal | Senior VP | Investment

Michael Visser

“Through my career in investment real estate, I have thoroughly enjoyed building relationships with investors from all walks of life and different paths to success.”

Michael is regularly impacted by the work ethic, sense of community over individual success, significant untapped potential, and economic diversity within West Michigan. Based on his vast knowledge of the local market, he can serve a variety of investors with different paths to success. His skill set allows him to directly tailor his services to match each personality and specific goals. Michael’s specific niche is transaction closing, creating custom due diligence plans, 1031 exchanges, assisting clients through their various financing situations, and providing a detailed valuation analysis.

Associate | Industrial

Lane Wells

“I enjoy working in the industrial real estate market because it allows me to have a hands-on approach to solving our clients manufacturing and warehouse/distribution needs.”

After moving here for college, Lane knew he wanted to stay in West Michigan because of the unique opportunities and substantial growth throughout the region. Lane currently serves a dual role as a Marketing Specialist and Advisor. He strategically creates marketing materials, serves as a client liaison, and delivers exceptional support for clients and the community. As an advisor, Lane provides real estate solutions to a variety of clients throughout West Michigan, analyzing necessary data and statistics to guide his clients through a seamless experience.

Principal | Senior VP | Industrial

Trent Wieringa, SIOR

“I enjoy industrial real estate because West Michigan is home to a diverse skilled labor force. It never ceases to amaze me what is manufactured here in our hometown.”

Having spent his entire life living and working in West Michigan, Trent’s enthusiastic attitude and work ethic is ideal for identifying client’s needs and skillfully guiding theme towards success in their real estate goals. His insight as an industrial advisor is unique. With a client-first approach, Trent customizes his suggestions, insight, expertise, and knowledge of the market to each individual and business he serves. He has always had a strong ability to develop relationships quickly and adapt to any situation.